Privacy & Security
Welcome to CavHooah.com. Your privacy and security is of the utmost importance to us. This privacy statement is designed to provide information about what information is collected from you and how it is used. This site is operated by Cavhooah, LLC.
When you make a purchase from us, we do collect certain personal information from you. All information is held on secure severs and we will treat all your personal information as completely confidential.
We collect personal information in the following ways:
Registering for an account (optional): This is an option our shoppers have where you can store and access certain personal information, including your name phone number, email address, delivery addresses and historic ordering information. You are not required to have an account to purchase from CavHooah.com.
Purchasing from CavHooah.com: When making a purchase, you will provide us with personal information, such as you name, email address, payment information, and shipping address.
Making a payment: When you make a payment you will need to provide personal information to our third-party payment processors, such as name, address and sensitive card information.
Submitting information to CavHooah: Any information you choose to provide such as product reviews, refer-a-friend promotions, responses to surveys, requesting a special service, or asking for customer support.
We use your information in the following ways:
- To assist in the sale and delivery of your products and purchases
- To provide you with information, promotions and marketing information regarding the sale of our products
- To respond to your questions and requests
- To conduct surveys, market research, as well as internal research
- To improve our product offering and improving our customers’ experience
We may share your information in the following ways:
Occasionally we may share your data with verified third parties such as vendors, contractors and service partners in order to provide (but not limited to) the following services:
- Fulfillment of orders
- Refer-a-friend
- Delivery
- Payment processing
- Marketing services
- Data analytics
- Website performance
- Website development and maintenance
We do not sell your personal information for any reason, at any time. We may send you marketing materials and emails from our affiliate web sites. You have the right to opt out or unsubscribe from any marketing emails and our newsletter by simply hitting the unsubscribe button on the communication. We may however continue to send you non-promotional information such as order confirmation, changes to our terms and conditions or back-in-stock notifications (if you’ve subscribed to receive these).
Please contact us if you have any questions or concerns regarding these statements.
California Privacy Rights
If you are a resident of California, please review these additional privacy disclosures relating to your rights under the California Consumer Privacy Act (“CCPA”), and the Shine the Light law.
Disclosure of personal information we collect:
As per ‘Information we collect’, in the above privacy policy, we may collect the following categories of information:
- Identifiers - such as: Name, IP address, phone number, email, shipping/billing address
- Commercial Information - such as: Data analytics, marketing, records of purchase, payment processing, fulfilment, customer support
- Internet activity information - such as: information about devices used to access our products and services, internet service providers, data analytics providers
- Geolocation data - such as: advertising networks, marketing partners, data analytics and internet service providers
We collect this information from you, third parties and as otherwise stated in the above privacy policy. We use this data in accordance with what is stated in our privacy policy – ‘We use your information in the following ways’, and we disclose how your information is shared in ‘
We may share your information in the following ways’.
As a California resident, you have rights under the ‘CCPA’ to request more information into how we use your personal information, request access, as well as the right to request deletion of your personal information. You may exercise these rights by contacting us at info@cavhooah.com.
For us to process any CCPA requests, you will need to verify your identity. This allows us to keep your personal information safe and secure. Please note that even if we comply with data deletion requests, we may retain certain information, as required or permitted by law.
Sale of personal information – Cavhooah, LLC does not, and will never sell information that directly identifies our customer by personal information such as names, email addresses etc.
Cavhooah, LLC does share cookies, device identifiers and IP addresses to assist with personalization and targeting of our advertisements. As a user of our services, you can opt out of receiving certain marketing communication as stated above.
Shine the Light
California Civil Code Section 1798.83 gives California residents the right to request a notice identifying the categories of personal information used by our third parties for the purpose of their direct marketing. We do not share any personal information with third parties for the purpose of their direct marketing.
Cookies
At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our site, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the site may not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.
Children's Privacy Protection
CavHooah.com is sensitive to the heightened need to protect the privacy of children under the age of 18. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Credit Card Security
We know customers are concerned about credit card security. We use Shopfiy Pay and Paypal to process our payments, which provides security to your personal credit card data. The CavHooah.com Online Store is designed to provide you with a fast and easy solution for ordering and payment of the products you wish to purchase. All Online Store transactions are handled through secure servers on encrypted pages. CavHooah.com does not store or collect ANY credit card information at all. There is no account required to use this site, which further protects site users from identity theft.
Online Store Policy
All items purchased from CavHooah.com are made pursuant to a shipment contract. This means that CavHooah.com cannot be responsible for loss of items once they are out of our possession and under the control of any postal service.
CavHooah.com and its affiliates attempt to be as accurate as possible. However, this is an imperfect world and we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CavHooah.com itself is not as described, return it in unused condition and we will be happy to return it or replace it for you.
CavHooah.com uses Shopify pay and Paypal for all financial transactions. By using the site, you agree to their terms and conditions.
Third Party Links
CavHooah.com does provide links to other sites. Prior to adding an external link, we make every effort to ensure that there is no offensive material within the websites we have linked to, but also realize that the freedom we fight for includes freedom of speech.
Some hypertext (HTML) links on CavHooah.com lead to web sites, which are not under the control of CavHooah.com. Accordingly, CavHooah makes no representation or warranty concerning the content of these web sites and accepts no responsibility or liability in respect to the material on any web site, which is not under our direct control. These hypertext links are provided only as a convenience.
CavHooah is not affiliated with (except where noted), nor does it endorse, nor make any statement concerning, nor assume any responsibility for the accuracy or contents of any other web sites, Usenet (news groups), E-group(s), forums, web rings, or any other location to be found on the internet (web), or any other location, electronic or otherwise.
Parties other than CavHooah.com and its subsidiaries operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. CavHooah.com does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Other Internet sites and services linked from CavHooah.com have separate privacy and data collection practices. Once you leave CavHooah.com, we cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Conditions of Use
Changes may be made to any part of CavHooah.com, or to these Conditions of Use at any time without prior notice.
Copyrights: All content included on this site, such as but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CavHooah.com or its content suppliers and is protected by United States and international copyright laws.
CavHooah graphics, logos, page headers, button icons, and scripts are trademarks of CavHooah.com . These trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits this site.
You may print out any of the materials from this site for your personal, non-commercial use only as long as proper credit is given and all copyright and other proprietary notices remain intact. You are not otherwise permitted to modify, upload, post, copy, reproduce, transmit, retransmit, republish, sell, loan, rent, or otherwise distribute any materials, including images (electronic rendered photographs or GRAPHICS, ie: JPG's and GIF's), from CavHooah.com.
The use of any such materials on any other web site or computer network environment is also prohibited without prior written consent. (NOTE: Permission is rarely denied - Just ask.) If you use any such materials, other than as permitted in this license, you will be violating CavHooah.com's copyright and other proprietary rights and action will be taken.
Any material, story, graphic, or any other item that another claims ownership of and does not wish to have displayed on CavHooah.com, should contact the Webmaster immediately and state your claim to said item(s), in writing, supply reasonable proof of your claim and if CavHooah.com believes that you have proved your claim, the disputed (claimed) item(s) will be removed as soon as is practical. For formerly disputed items given credit that are allowed to remain on the CavHooah web site, this shall release and hold harmless, all claims against CavHooah.com for said item(s).
CavHooah.com is not liable for any offensive statements contained in any information, commentaries, or stories published on this web site. The contents and accuracy of any information, commentaries and stories are solely the responsibilities of their respective authors.
Changes to our privacy policy:
We will continually review and occasionally update our privacy policy to conform to changes in law or our business. We reserve the right to make changes at any time. Your continued use of cavhooah.com constitutes your acceptance to the terms of our privacy policy.
Data Retention:
Our retention of data is based upon business needs and legal requirements.
Contact Us:
If you have any questions regarding our privacy policy or any policies listed here, please do not hesitate to reach out to us at info@cavhooah.com.
