Privacy & Security
Welcome to CavHooah.com. Your privacy and security is of the utmost importance to us. This privacy statement is designed to provide information about what information is collected from you and how it is used. This site is operated by Cavhooah, LLC.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/cavhooah-test/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/cavhooah-test/privacy_policy).
CavHooah.com Messaging Service Privacy Policy
This Messaging Service Privacy Policy explains how CavHooah.com (hereinafter, "CavHooah.com," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing program (the "Messaging Service"). This Messaging Service Privacy Policy supplements Our Primary Privacy Policy. For more details, see the section titled "Primary Privacy Policy" below.
Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our sole discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.
Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.
We may also collect information about you using cookies or similar technologies on Our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.
Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service; to identify and prevent security risks; to prevent fraudulent, deceptive, and malicious activity including harassment and identify theft; and to verify and maintain the safety, quality, and accuracy of the Messaging Service. For example, We may use cookies to prefill your contact information, and to verify that you are authorized to consent to receive marketing messages to your device.
We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.
Sharing of Personal Information
We may share your personal information as contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in the following circumstances:
- Third Parties that Help Provide the Messaging Service. We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages, fraud prevention, maintaining the security of the Messaging Service, and to verify your device and contact information).
- Legal Requirements, Disclosures to Protect Us or Others. We may disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others' rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.
Accurate Information
When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.
Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review Our Terms of Service.
Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://www.cavhooah.com and submit the form with details about your problem or your request for support, or email sales@cavhooah.com.
Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:
| Category of Personal Information Collected by Us | Categories of Third Parties Personal Information is Disclosed to for a Business Purpose |
|---|---|
| Identifiers | • Service providers |
| Personal information categories listed in Cal. Civ. Code § 1798.80(e) | • Service providers |
| Commercial information | • Service providers |
| Internet or other electronic network activity | • Service providers |
| Inferences drawn from other personal information to create a profile about a consumer | • Service providers |
The categories of sources from which We collect personal information and Our business and commercial purposes for using personal information are set forth above and in Our primary privacy policy.
Additional Privacy Rights for California Residents
Individual Rights under the CCPA.
The CCPA provides California residents with the right to request:
- Access to Personal Information, including obtaining access to or a copy of your personal information.
- Deletion of Personal Information
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at sales@cavhooah.com. We will process such requests in accordance with applicable laws.
"Sales" of Personal Information under the CCPA. For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.
Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.
Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at sales@cavhooah.com.
Verification. When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information We have about you.
Primary Privacy Policy
By signing up to receive text messages from us, you also agree to Our Primary Privacy Policy. This Messaging Service Privacy Policy is strictly limited to the Messaging Service and does not limit or restrict any other privacy policy(ies) that may govern the relationship between you and Us in other conte
When you make a purchase from us, we do collect certain personal information from you. All information is held on secure severs and we will treat all your personal information as completely confidential.
We collect personal information in the following ways:
Registering for an account (optional): This is an option our shoppers have where you can store and access certain personal information, including your name phone number, email address, delivery addresses and historic ordering information. You are not required to have an account to purchase from CavHooah.com.
Purchasing from CavHooah.com: When making a purchase, you will provide us with personal information, such as you name, email address, payment information, and shipping address.
Making a payment: When you make a payment you will need to provide personal information to our third-party payment processors, such as name, address and sensitive card information.
Submitting information to CavHooah: Any information you choose to provide such as product reviews, refer-a-friend promotions, responses to surveys, requesting a special service, or asking for customer support.
We use your information in the following ways:
- To assist in the sale and delivery of your products and purchases
- To provide you with information, promotions and marketing information regarding the sale of our products
- To respond to your questions and requests
- To conduct surveys, market research, as well as internal research
- To improve our product offering and improving our customers’ experience
We may share your information in the following ways:
Occasionally we may share your data with verified third parties such as vendors, contractors and service partners in order to provide (but not limited to) the following services:
- Fulfillment of orders
- Refer-a-friend
- Delivery
- Payment processing
- Marketing services
- Data analytics
- Website performance
- Website development and maintenance
We do not sell your personal information for any reason, at any time. We may send you marketing materials and emails from our affiliate web sites. You have the right to opt out or unsubscribe from any marketing emails and our newsletter by simply hitting the unsubscribe button on the communication. We may however continue to send you non-promotional information such as order confirmation, changes to our terms and conditions or back-in-stock notifications (if you’ve subscribed to receive these).
Please contact us if you have any questions or concerns regarding these statements.
California Privacy Rights
If you are a resident of California, please review these additional privacy disclosures relating to your rights under the California Consumer Privacy Act (“CCPA”), and the Shine the Light law.
Disclosure of personal information we collect:
As per ‘Information we collect’, in the above privacy policy, we may collect the following categories of information:
- Identifiers - such as: Name, IP address, phone number, email, shipping/billing address
- Commercial Information - such as: Data analytics, marketing, records of purchase, payment processing, fulfilment, customer support
- Internet activity information - such as: information about devices used to access our products and services, internet service providers, data analytics providers
- Geolocation data - such as: advertising networks, marketing partners, data analytics and internet service providers
We collect this information from you, third parties and as otherwise stated in the above privacy policy. We use this data in accordance with what is stated in our privacy policy – ‘We use your information in the following ways’, and we disclose how your information is shared in ‘
We may share your information in the following ways’.
As a California resident, you have rights under the ‘CCPA’ to request more information into how we use your personal information, request access, as well as the right to request deletion of your personal information. You may exercise these rights by contacting us at info@cavhooah.com.
For us to process any CCPA requests, you will need to verify your identity. This allows us to keep your personal information safe and secure. Please note that even if we comply with data deletion requests, we may retain certain information, as required or permitted by law.
Sale of personal information – Cavhooah, LLC does not, and will never sell information that directly identifies our customer by personal information such as names, email addresses etc.
Cavhooah, LLC does share cookies, device identifiers and IP addresses to assist with personalization and targeting of our advertisements. As a user of our services, you can opt out of receiving certain marketing communication as stated above.
Shine the Light
California Civil Code Section 1798.83 gives California residents the right to request a notice identifying the categories of personal information used by our third parties for the purpose of their direct marketing. We do not share any personal information with third parties for the purpose of their direct marketing.
Cookies
At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our site, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the site may not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.
Children's Privacy Protection
CavHooah.com is sensitive to the heightened need to protect the privacy of children under the age of 18. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Credit Card Security
We know customers are concerned about credit card security. We use Shopfiy Pay and Paypal to process our payments, which provides security to your personal credit card data. The CavHooah.com Online Store is designed to provide you with a fast and easy solution for ordering and payment of the products you wish to purchase. All Online Store transactions are handled through secure servers on encrypted pages. CavHooah.com does not store or collect ANY credit card information at all. There is no account required to use this site, which further protects site users from identity theft.
Online Store Policy
All items purchased from CavHooah.com are made pursuant to a shipment contract. This means that CavHooah.com cannot be responsible for loss of items once they are out of our possession and under the control of any postal service.
CavHooah.com and its affiliates attempt to be as accurate as possible. However, this is an imperfect world and we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CavHooah.com itself is not as described, return it in unused condition and we will be happy to return it or replace it for you.
CavHooah.com uses Shopify pay and Paypal for all financial transactions. By using the site, you agree to their terms and conditions.
Third Party Links
CavHooah.com does provide links to other sites. Prior to adding an external link, we make every effort to ensure that there is no offensive material within the websites we have linked to, but also realize that the freedom we fight for includes freedom of speech.
Some hypertext (HTML) links on CavHooah.com lead to web sites, which are not under the control of CavHooah.com. Accordingly, CavHooah makes no representation or warranty concerning the content of these web sites and accepts no responsibility or liability in respect to the material on any web site, which is not under our direct control. These hypertext links are provided only as a convenience.
CavHooah is not affiliated with (except where noted), nor does it endorse, nor make any statement concerning, nor assume any responsibility for the accuracy or contents of any other web sites, Usenet (news groups), E-group(s), forums, web rings, or any other location to be found on the internet (web), or any other location, electronic or otherwise.
Parties other than CavHooah.com and its subsidiaries operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. CavHooah.com does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Other Internet sites and services linked from CavHooah.com have separate privacy and data collection practices. Once you leave CavHooah.com, we cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Conditions of Use
Changes may be made to any part of CavHooah.com, or to these Conditions of Use at any time without prior notice.
Copyrights: All content included on this site, such as but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CavHooah.com or its content suppliers and is protected by United States and international copyright laws.
CavHooah graphics, logos, page headers, button icons, and scripts are trademarks of CavHooah.com . These trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits this site.
You may print out any of the materials from this site for your personal, non-commercial use only as long as proper credit is given and all copyright and other proprietary notices remain intact. You are not otherwise permitted to modify, upload, post, copy, reproduce, transmit, retransmit, republish, sell, loan, rent, or otherwise distribute any materials, including images (electronic rendered photographs or GRAPHICS, ie: JPG's and GIF's), from CavHooah.com.
The use of any such materials on any other web site or computer network environment is also prohibited without prior written consent. (NOTE: Permission is rarely denied - Just ask.) If you use any such materials, other than as permitted in this license, you will be violating CavHooah.com's copyright and other proprietary rights and action will be taken.
Any material, story, graphic, or any other item that another claims ownership of and does not wish to have displayed on CavHooah.com, should contact the Webmaster immediately and state your claim to said item(s), in writing, supply reasonable proof of your claim and if CavHooah.com believes that you have proved your claim, the disputed (claimed) item(s) will be removed as soon as is practical. For formerly disputed items given credit that are allowed to remain on the CavHooah web site, this shall release and hold harmless, all claims against CavHooah.com for said item(s).
CavHooah.com is not liable for any offensive statements contained in any information, commentaries, or stories published on this web site. The contents and accuracy of any information, commentaries and stories are solely the responsibilities of their respective authors.
Changes to our privacy policy:
We will continually review and occasionally update our privacy policy to conform to changes in law or our business. We reserve the right to make changes at any time. Your continued use of cavhooah.com constitutes your acceptance to the terms of our privacy policy.
Data Retention:
Our retention of data is based upon business needs and legal requirements.
Contact Us:
If you have any questions regarding our privacy policy or any policies listed here, please do not hesitate to reach out to us at info@cavhooah.com.
